Creating a user profile with Astrotalk involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additionally, you are required to provide your first name, last name, and date of birth (DOB) are optional. The date of birth can be considered an optional detail, which means it's not mandatory to provide it during the registration process.
By collecting this information, Astrotalk aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won't hinder the registration process, and you can still access the services offered by Astrotalk with your verified phone number.
Delete Profile: If you wish to delete your entire astrotalk profile, including personal information associated with it, you might find an option to "Delete your account" Click on this setting option in side menu and follow the instructions and complete the account deletion process.
In our app, we've implemented a unique and convenient way for you to ask questions and interact with us in your chat — by recording your voice as audio. Instead of typing out your queries, you also have an option to simply speak into your device's microphone, record the voice as audio, and then send it on chat. This audio interaction feature is designed to make using our app more intuitive and in tune with natural communication.
To enable you to record your questions and thoughts in your own voice as audio, we need to request access to your device's microphone. When you grant us this permission, it allows our app to capture the sound of your voice as audio and convert it into digital data that we can process.
The Website intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. It is recommended to every user to understand what types of personally identifiable information is collected. The Website employs the personally identifiable information for certain predictions however it is guaranteed that no direct or indirect use of such information which is revealed in the prediction for a member will be done except for the explicit purpose of communicating the horoscope charts and predictions to the member itself disclosing such information. It is further clarified that the Website does not in any manner deal in selling or renting the information supplied to the Website.
The Website does not commit to treat or provide solutions for users with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop the use of the present website with immediate effect and any continued use of the website by such person would be considered solely at the user’s risk and the Website shall have no liability for any untoward event in such scenario. The Website declares that the information provided by such kind of user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein.
The Website does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the website. It is further declared by the Website that no warranty on such service is provided by the Website in any manner.
PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:-
NON - PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the Website, cookies, etc. and would include but not limited to the following:
Such non-personal identifiable information is used by the Website for the purposes including but not limited to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.
The information is used for improving the site content and performance and the website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the website’s online advertising, content, programming and for other bonafide purpose as required.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
SECURITY MEASURES: The security of the personal information supplied by the User is very important to the Website and the website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between Bank’s page and payment’s gateways in an encrypted manner. However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the website included the log-in details as generated after registration. The website is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
USAGE OF THE INFORMATION: The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
CONFIDENTIAL: The website aspires to takes care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the website, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
Safety and Security: Astrotalk.com honors users' privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. Astrotalk.com uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on Astrotalk.com with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with Astrotalk.com absolutely safe and secure.
Grievance Officer Name: Ankush Mohan
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